Since its creation, Alotel has placed customer satisfaction at the heart of its Responsible Business project.
The growth and sustainability of the company depend on customer satisfaction, the skills of the women and men who compose it and the good performance of our economic results.
Aware of our social responsibility, we want to ensure the sustainable performance of our services at customers and our own organizations. This approach is based on the fundamentals of the company’s Quality Safety And Environment management.
Alotel, through its activities, pursues a continuous improvement approach around 3 axes and 7 clearly identified commitments of which we are the actors and representatives.
Increase customer satisfaction by :
• Developing our ability to listen and advise
• Building a sustainable partnership with our value chain
Optimize our operations and services by:
• Improving the efficiency of our processes
• Deploying an integrated management system that meets the requirements of ISO 9001:2015 and 14001:2015
Limit and prevent the environmental impacts of our activities by:
• Promoting the recycling of waste generated by our activity
• Reducing our carbon footprint
• Developing the marketing of environmentally friendly solutions and materials
To carry out this policy, we are committed to:
• comply the group with legal and other requirements,
• provide adequate human, technical and financial resources
Don’t throw away your e-waste anymore! We recycle for you!
Our Green Alo program allows you to separate from your electronic waste with peace of mind.
In partnership with Loxy (www.loxy.fr), a company specialized in the treatment and recycling of computer products, Alotel ensures strict compliance with new legislation.